2018 is behind us, and with it we leave some fears about the technology we encountered this year: from the future of work, the privacy of our information and how you leverage every piece of data for sound decision making.
Also typical of the dates, are the lists of SMB trends you should adopt in 2019 to ensure your business to ensure your business grows in revenue. What are some of these?
Operations management from the the cloud
Cloud services are a trend that is increasing every year, however for the SME sector in the region are still using manual systems or mechanisms, while the Cloud increasingly allows business connectivity from anywhere.
This year alone, hundreds of companies have moved their operations and processes to the cloud with the software of InterFuerzasoftware, for example, facing the transition to the digital worldFor example, facing the transition to the digital world: sales and accounting information available in seconds; use of offline equipment for sales in their branches; and even joining the growing Ecommerce market in Latin America.
Cybersecurity, a growing trend for the sector
Recent studies have revealed how unprepared SMEs and enterprises are for cybersecurity threats. Internally, the risks start with the use of obsolete equipment and systems. Followed by not having controlled access on what permissions each employee is granted when handling sales or financial information.
In addition to this, there is a low investment in security systems to protect data (backups).backups) to prevent the loss of information. Now with new developments such as digital transactions, protect against fraud risks also adds to the concerns of SMEs to strengthen their defenses.
E-Commerce for SMEs
Another trend that experienced peak moments in 2018 and brings news for SMEs in 2019 is the. e-commerce or 'e-commerce' and the sphere of services it includes. The great expectation of consumers is in the improvements in user experience, and that this is convenient, secure and personalized.
In addition, it adds the opportunity to expand its purchasing channels to social networks such as Instagram, as well as systems that allow you to connect the entire sales processfrom product catalogs for orders, to payment processing and final delivery.
Payment processing and billing
Especially for the retail industry, it is imperative to offer payment processing methods that streamline the shopping experience for its users. The time spent shopping is getting shorter and shorter, drivenThe time taken to shop is getting shorter and shorter, driven by the desire for instantaneous processes of today's generation.
In addition to this, Electronic Invoicing is shaping up to be one of the biggest changes next year. The first tests of this method, which could eliminate the time lost in printing and validation processes when invoicing, have already been carried out.
How to be trendy this 2019?
These are just some of the issues that are already emerging as a trend for 2019, and are largely part of the transformation process that large companies and multinationals have joined to increase their competitiveness.
For some years now, small businesses and small companies and entrepreneurships have demonstrated the necessary adaptability to succeed in the adoption of new technologies, without involving a millionaire expense and a long process of adaptation, as it usually happens in large companies and multinationals.
It is important to note that although size plays in favor of innovation, aspects such as the flexibility of smaller work teams, fewer barriers in the decision-making process and the wide variety of digital tools aimed at SMEs allow this sector to take advantage of their own business transformation.
We're not just talking about adding tools that might be used one month, then not the next, and by mid-year they'll be abandoned for a lower budget option or simpler plans to implement.
For us, the main advantage that the adoption of technologies provides is an opportunity to plan solid strategies that allow you to choose your own that allow you to choose your own trend to transform processes this new year.
Digitize your inventory and customer relationship processes.
